SHIPPING & RETURNS
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
United States shipping is free and takes 12 - 20 days on average but can arrive much earlier. We try hard to keep shipping costs low because no one (including us) wants to pay insane shipping prices.
World Wide (International) shipping times vary from country to country and really depends on how fast your countries postal service is and if customs is in a good mood. World Wide shipping takes 14 - 22 Days but the reasons above, you may need to give your order 35 days to arrive.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the 'Complete Orders' link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.